Unveiling a Postal Black Hole: The Strength of Crowdsourced Risk Monitoring

published on 01 June 2023


The modern world thrives on the exchange of goods, services, and information. But what happens when this exchange is disrupted on a national scale? In 2021, a New York Post article wrote about a major issue that arose within the United States Postal Service (USPS) which threatened businesses and consumers alike. In the heart of this storm was our platform, SafelyHQ, showcasing the potential of crowdsourced risk monitoring in real time. 

As detailed in the NY Post article, the giant distribution warehouse of USPS in Teterboro, NJ, was plagued by unprecedented package delays and losses. National mail slowdowns, a cost-cutting measure by Postmaster General Louis DeJoy, coupled with damage from Hurricane Ida, led to significant operational issues. Consumers and businesses were frustrated, and answers seemed out of reach. This is where the power of our platform came into play.


Our Role

Leveraging the strength of crowdsourcing, our platform, SafelyHQ, helped identify and bring attention to this major issue. As the post reports, nearly 40 complaints had been posted on our site since September 9, painting a worrying picture of the situation at Teterboro. These reports, combined with additional sources of data, indicated that the number of affected businesses and consumers likely numbered in the thousands.

The Power of Crowdsourcing

Crowdsourcing is the fuel that drives our platform. By allowing users to report their experiences, we can identify patterns and potential issues that might otherwise go unnoticed. The Teterboro situation is a prime example of the power of this model, which enables real-time reporting and tracking of issues at an unprecedented scale. Businesses, supply chains, and mail services stand to benefit significantly from this level of visibility.

The impact of the Teterboro issue was widespread, and our platform played a crucial role in bringing this situation to light. Our real-time risk detection and reporting allowed us to identify a pattern, which, in turn, provided visibility into a major disruption. The USPS acknowledged the issue and provided an official response.


How Our Services Can Help

At the heart of our platform is a commitment to helping businesses navigate potential risks. We enable companies to mitigate disruption by providing real-time insights into risks that may impact their operations. By maintaining a proactive stance, businesses can respond to incidents promptly, reducing potential losses and ensuring business continuity.

The incident at the USPS distribution warehouse in Teterboro underscores the value of our services in today's dynamic business world. By harnessing the power of crowdsourcing, we can surface community issues and drive improvements on a large scale. SafelyHQ's platform serves as an early warning system for businesses, helping them steer clear of possible disruptions.

Join us as we shape the future of business risk monitoring and continuity. Our platform is ready to provide your business with the insights you need to thrive amidst potential challenges. Schedule a demo & explore SafelyHQ today to ensure that your business remains one step ahead of any eventuality!


For more detailed information about the USPS issue in Teterboro, you can read the original article published by the NY Post here.

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